Journal: International Journal of Business Communication
Author: Renee L. Cowan, Jaime E. Bochantin
Publication Date/Info: March 31, 2014
The authors examined blue-collar employees’ experiences with work/life. More specifically, the strategies used by skilled and unskilled employees when making work/life accommodation requests are uncovered and detailed. Using qualitative methods, the authors found that blue-collar employees use both proactive (circumvention, relating, factual appeals, and honesty) and reactive (ultimatums and other-focused appeals) strategies when seeking work/life accommodations. These strategies are discussed as well as practical and theoretical implications.