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John O’Leary: The importance of good conversation – and how to have it – W/Evaluation Form

John O’Leary: The importance of good conversation – and how to have it

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The night before the Challenger exploded, NASA had a three-hour conference call with a company that knew the shuttle would fail. Why did NASA not abort the mission? John O’Leary explores what makes for an effective conversation. He lists three myths that can lead to destructive silence, and vital techniques to enable good conversation for groups everywhere.

TED@StateStreet was a TED-curated event featuring a diverse group of speakers from across the State Street community. Jointly produced by TED and State Street, the event paved a bold way ahead.

About the TED Institute: We know that innovative ideas and fresh approaches to challenging problems can be discovered inside visionary companies around the world. The TED Institute helps surface and share these insights. Every year, TED works with a group of select brands to identify internal ideators, inventors, connectors, and creators. Drawing on the same rigorous regimen that has prepared speakers for the TED main stage, TED Institute works closely with each partner, overseeing curation and providing intensive one-on-one talk development to sharpen and fine tune ideas.

Learn more at http://www.ted.com/ted-institute

Follow TED Institute on Twitter @TEDPartners
Follow more business thinking worth sharing from TED at roi.ted.com

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Written by Alexandra Jones

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