Writing is another form of communication, and it’s one that you will use often in the workplace. Just like verbal and nonverbal communication, written communication has its own set of rules. Whether you’re writing a simple email or an important report, you should try to write professionally by using proper grammar and punctuation.
In some ways, written communication is easier than communicating face-to-face. For example there are no nonverbal cues to distract from the message. On the other hand this can lead to more challenges. It is very difficult to show and read emotions in writing. Written communication must be clear and concise to properly convey the message.